The Operations Manager will be responsible for day-to-day operations, managing the organization’s HR, helping and creating organizational and program budgets in collaboration with the ED and Program Supervisor, Reporting to the ED and serving as a member of the Management Team this position's primary responsibility is ensuring organizational effectiveness by providing leadership for the organizations financial and operations functions.
Working with the management team, the position also contributes to the development and implementation of organizational strategies, policies and practices. This position will also interact with the Board of Directors.
Key Roles & Responsibilities :
Coordination and Supervision - Coordinate, manage and monitor the workings of various departments in the organization.
Financial - Review financial statements and data. Utilize financial data to improve efficiency. Prepare and control operational budgets. Control inventory. Recommend effective strategies for the financial well-being of the Peak Performance.
Best Practices - Improve processes and policies in support of organizational goals. Formulate and implement departmental and organizational policies and procedures to maximize output. Monitor adherence to rules, regulations and procedures.
Human Resources – Working with the ED plan the use of human resources. Assist in recruitment and placement of required staff; establishment of organizational structure; delegation of tasks and accountabilities. Establish work schedules. Supervise staff. Monitor and evaluate performance in partnership with the ED.
Communication - Monitor, manage and improve the efficiency of support services such as IT, HR, Accounts and Finance. Facilitate coordination and communication between support functions.
Strategic Input - Liaison with Board and ED. Assist in the development of strategic plans for operational activity. Implement and manage operational plans.
Risk Management - Oversee organizational insurance policies. Ensure health and Safety committee meetings are held and tasks assigned.
Skills Required :
HR from a recognized institution or five years of work experience.
At least 3 years’ experience in Financial Management.
Demonstrated leadership ability.
Knowledge of government contract management and knowledge and experience in organizational effectiveness and operations management implementing best practices.
Commitment to social justice and the mission.
Excellent computer skills and proficient in Excel, Word, Outlook, and Access.
Excellent communication skills both verbal and written.
Preference given for experience in writing successful grant application.
Excellent interpersonal skills and a collaborative management style.
Budget development and oversight experience.
A demonstrated commitment to high professional ethical standards in a diverse workplace.
Knowledge of tax and other compliance implications.
Excels at operating in an fast pace, community environment.
Open to direction and Collaborative work style and commitment to get the job done.
Ability to challenge and debate issues of importance to the organization.
Ability to look at situations from several points of view.
Persuasive with details and facts.
Delegate responsibilities effectively.
High comfort level working in a diverse environment.
Educational Qualifications :
Prior work experience :
Must have an overall of 8 years with a minimum of five years of experience in business management, planning and strategy, personnel management and quality improvement.